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Privacy Policy

What information do we collect? 

  • We collect information from you when you register on the site, place an order, enter contests or sweepstakes, respond to a survey or through communication such as e-mail, or when participating in another site feature. 
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so the we can fulfill the gift purchase. The information we collect about gift recipients is not used for markerting purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.  

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways. 

  • To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site features.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic emails. If you would no longer like to receive promotional e-mails from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive email newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programmes and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information? 

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. 

Do we use "cookies"? 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browers (if you allow) that enables the site's or service provider's systems to recongnise your browser and capture and remember certain informtaion. For instance, we use cookies to help us rememeber and process the items in you shopping bag. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. 

Do we disclose the information we collect to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Fashion Trendz. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

How can you opt-out, remove or modify information you have provided us?

 To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. 

Third party links 

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therfore have no responsibility or liability for content and activities of these linked sites. Nonetheless, we seek to protect the integrity or our site and welcome any feedback about these linked sites (including if a specific link does not work). 

Changes to our policy 

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was made in April 2017.

 Questions and feedback 

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. 

Online Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline. 

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. 

Security

 This website is protected with SSL (secure socket layer) encryption, The highest standard in internet security.

Ordering with Fashion Trendz online is handled with our third party payment gateways, Stripe, Worldpay and PayPal, to ensure that your credit/debit card information is handled with the highest security possible.

The Stripe, Worldpay and PayPal payment servers use Secure Socket Layer technology which created a secure layer between your browser program and your internet connection.

When you place an order on our site you will be transferred directly to the relevant payment server, where you will see a small padlock appear at the bottom of your browser's window. This padlock shows you that your browser is displaying a secure page. If you click on this padlock you will see our digital certificate information guaranteeing the identity of the page.

SSL also encrypts data and verifies that it was not altered between your computer and our server. To The best of our knowledge there has never been a breach of security reported using SSL (secure socket layer) technology.

At no point are any credit/debit card transactions sent over an unsecured connection. We never see the full card detail of your payment to us.

 

Your consent

By using our site, you consent to our privacy policy.


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